The writing quality in a single important email can be the difference between getting hired and getting fired or remaining unemployed. To them, it’s an indication of your professionalism, attention to detail, education, and even intelligence.
As people who make decisions about your livelihood, the employers and clients you email can be highly judgmental about the quality of your writing. If an email is necessary, however, then it must be good. Your email represents you in your physical absence, as well as the company you work for if that’s the case, so it must be both well-written and appropriate.įirst, ensure that you really need an email to represent you because emailing merely to avoid speaking in person or calling by phone can do more harm than good. Because it has, to some extent, replaced mailed letters for formal correspondence, emails related to important occasions such as applying for and maintaining employment must be impeccably well written. This mind-boggling quantity of 3.2 million emails sent per second doesn’t necessarily mean that quality is a non-issue for email, however. Its ability to send a message to one person or as many people as you have addresses for, integrate with calendars for scheduling meetings and events, send document attachments, and send automatic replies makes it the most versatile communication channel in the workplace. Most are for business purposes because email is such a flexible channel ideal for anything from short, routine information shares, requests, and responses the length of a text, to important formal messages delivering the content that letters and memos used to handle.
With emails being so cheap and easy to send on desktop and laptop computers, as well as on mobile phones and tablets, a staggering 280 billion emails are sent globally per day (Radicati, 2017)-that’s over a hundred trillion per year. EmailsĮlectronic mail, widely known as “email,” is by volume the most popular written communication channel in the history of human civilization.
Netiquette refers to etiquette, or protocols and norms for communication, on the Internet.
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